Ofcom emergency

As of monday 8th September 2008, if you have an emergency (slightly burnt toast doesn't count as one), and sitting in front of a pc;  you should be able to use your voip provider - for most of us that'll be skype, to make that emergency call.  But it applies to other software voip's out there as well.

And about time to.

As Ofcom says...

'From 8 September revisions to General Condition 4 came into force. These revisions mean that VoIP providers who enable their users to make calls to the PSTN (i.e. make calls to telephone numbers) must provide the ability to make “999” and “112” emergency calls.'

Would still keep a mobile handy, next to the bed.  Just in case that raging fire takes down your phone line.

When does 512MB equate to 2GB?

When you are a T-Mobile customer upgrading your yearly contract and someone in customer services either can't be bothered to find out, or they think it's a very good late April Fool's wheeze, or it's company policy to get rid of old 512mb cards by telling those who they think are technically non-enabled that "the 512mb card is in fact 2GB, but just labelled incorrectly."

So having a customer (was eavesdropping over flatmate's conversation) call up and be laughingly told that the supplied card has just been labelled wrong and it is in fact 2GB and not the 512MB emblazoned across its front, makes me wonder how many other people have they tried this particular con on.

But today as flatmate spoke with another customer services representative, they apologised and said the correct card would be arriving tomorrow.

It's a shame that a painless upgrade process should be marred by the incorrect card been included in the first place, then by the attitude of the representative of such a big brand.

So T-Mobile, 2 raspberries!